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Concierge Division
Our concierge services are world-class, and our reputation for providing high-quality personnel is indicated by the number of companies who continuously employ our services. As the number of blue-chip apartment complexes increases, so does the need for reliable, professional concierge facilities. Our personnel have an intrinsic interest in both serving the property management by acting as their ‘eyes and ears’ and serving the residents by providing, or putting them in contact with, an all-encompassing range of services.
Executive Concierge Services prides itself on its standards of excellence, and our specialist uniformed officers provide a high profile and personal interface within any property’s reception area. Since the concierge service is often the first port-of-call for residents or visitors, it is essential that it provides an immaculate, reassuring, and friendly face to the building. Our Concierge staff conduct themselves in an appropriate and respectable manner at all times, ensuring absolute client satisfaction, whilst at the same time providing and invaluable and much appreciated service.
A skilled concierge can dramatically increase the value of a property, by providing a level of individual attention way above and beyond that of a standard receptionist. Our concierge staff are knowledgeable, priceless, enthusiastic, and in wide demand. They have the experience and training necessary to provide a ‘one-stop’ solution for residents’ needs, providing services such as property security, visitor vetting, and key holding, all the way through to car valet arrangement and janitorial duties. Our staff members aim to gather the information, contacts, and skills necessary to provide residents with any service they might desire, from theatre tickets to dry-cleaning.
Incorporating a concierge into your current business model is a sure-fire way to increase resident satisfaction, and Executive Concierge Services aims to provide the best and most capable personnel in the industry.
